Cancellation Policy

This Cancellation Policy explains how you can cancel your Finjo subscription and what happens to your account and data upon cancellation. Finjo provides subscription-based access to its recruitment intelligence and lead generation platform at leads.finjo.io.

You may cancel your subscription at any time using either of the following methods:

• From your account: navigate to Settings → Billing and select Cancel Subscription.
• By email: send a cancellation request to admin@finjo.io from your registered email address.

Cancellation requests submitted by email will be processed within 2 business days. You will receive a confirmation once your cancellation has been completed.

Cancellation takes effect at the end of your current paid billing period. You will retain full access to the platform until that date. No further charges will be made after cancellation is confirmed.

Example: if your monthly billing date is the 15th and you cancel on the 8th, your subscription remains active until the 14th and you will not be charged on the 15th.

Finjo does not issue pro-rated refunds for unused days in a billing cycle following cancellation. You retain platform access for the full period you have paid for. Please refer to our Refund Policy for refund eligibility on initial payments.

Annual subscriptions may be cancelled at any time; however, the subscription remains active until the end of the annual term. No refund is issued for the remaining months of an annual plan unless the cancellation falls within the 7-day refund window described in our Refund Policy.

After your subscription ends:

• Your account and associated data are retained for 30 days following the subscription end date.
• During this 30-day window, you may reactivate your subscription to restore full access.
• After 30 days, your account data may be permanently deleted.
• You may request immediate data deletion by emailing admin@finjo.io.

Unused BD Credits and enrichment add-ons are non-transferable and expire upon account cancellation. They cannot be refunded or carried forward.

You may reactivate a cancelled subscription at any time within the 30-day retention window by subscribing again through the billing page. Your previous data will be restored if reactivated within this window.

Finjo reserves the right to suspend or terminate accounts in cases of violation of our Terms of Use, suspected fraud, non-payment, or legal compliance requirements. In such cases, no refund will be issued.

For any cancellation-related queries:

Email: admin@finjo.io

Address: E2/7, Liberty Soc. North Main Road, Koregaon Park, Pune 411001, Maharashtra, India.